Key Responsibilities:
-Manage inventory control for products and supplies and place orders when necessary.
-Perform general clerical duties such as photocopying, scanning, filing and data entry.
-Schedule management for upper management
-Provide administrative support to various departments as needed
Required Skills and Qualifications:
-Previous experience in an administrative role is preferred
-Proficient Microsoft Office Suite (Word, Excel PowerPoint) and Adobe software knowledge
-Language: Proficient English required. Japanese speaking preferred but not required.
-Strong organizational skills with the ability to multitask and prioritize tasks effectively
-Excellent written and verbal communication skills
-Attention to detail and accuracy in work tasks
-Ability to maintain confidentiality of sensitive information
-Familiarity with office equipment such as printers, scanners and fax machines
-Authorization to work in the US
Company Overview:
As a globally recognized leader in high-end retail's office has carved out a reputation for unparalleled quality, exceptional customer service, and a forward-thinking approach to fashion and luxury goods. We are currently seeking a Human Resources Manager to oversee and enhance our HR functions, ensuring the company remains a premier destination for top talent in the retail industry.
Location: Waikiki area
Full-Time Exempt
Job Description:
The Human Resources Manager will play a pivotal role in developing and executing HR policies and programs that align with the company's strategic objectives, culture, and values. This individual will be responsible for managing all aspects of the HR department, including talent acquisition, development, retention, and ensuring legal compliance. The HR Manager will also be instrumental in fostering a positive work environment, promoting employee satisfaction, and supporting our diversity and inclusion initiatives.
Requirements:
Proven working experience as an HR Manager or other HR Executive.
Demonstrated ability in developing and implementing HR strategies and policies.
Deep understanding of labor law and HR best practices.
Knowledge of HR systems and databases.
Ability to architect strategy along with leadership skills.
Excellent active listening, negotiation, and presentation skills.
Competence to build and effectively manage interpersonal relationships at all levels of the company.
In-depth knowledge of the retail industry and its challenges and opportunities.
Bachelor's and/or Master's degree in Human Resources or related field.
Preferred Qualifications:
Certification in Human Resources (e.g., SHRM-CP, SHRM-SCP).
Experience in a global and/or retail environment.
* User Support – Handle technical inquiries and trouble shoot for end users by visiting location or site of hardware and software issues. This may include user account setup and management, and providing user guides.
* Infrastructure Setup and Maintenance – Install and maintain infrastructure components, such as network devices and servers. This involves set up and configure equipment onsite, perform regular inspections and conduct maintenance tasks. Also, respond to incidents and perform recovery operations when issues or failures occur.
* Software/License Support – Provide support for the software/licenses used within our organization. This includes operating systems, office suites, business applications, etc. Also, install, configure, troubleshoot, and manage updates to assist in using software effectively.
* Incident Management – Manage incidents and trouble shoot on-site, which includes receiving and categorizing issues, setting priorities, escalating if needed. Collaborate with senior staff and relevant departments ensuring timely resolution of problems.
* Technical Documentation – Create troubleshooting guides and technical documentation, which involves developing guides, manuals, and FAQ’s to assist with problem-solving and providing resources to other support team members.
Required Skills and Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and Experience
Bachelor’s degree in Information Technology, Computer Science or equivalent.
Possess at least five (5) years’ experience or equivalent in Information Technology field, including at least three (3) years in enterprise technical support, IT support and IT Help Desk, as a technical engineer or similar role.
Skills and Knowledge
Possess knowledge of information technology, including infrastructure and networks, hardware, software, services, applications, security based on work experience.
Must be able to diagnose and troubleshoot technical issues.
Possess good understanding of computer systems, mobile devices and other tech products.
Possess excellent communication skills, verbal and written, in English and Japanese; must be able to provide step-by-step technical help.
Must be able to work independently and cooperatively with others, such as employees, business partners and customers in a professional and positive manner.
Possess valid Hawaii driver license with a clean driving history.