求人
アライアンスパーソネル
Individual Life Customer Service Representative募集！
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-
- 給与
- $20-25/h
- 職種
- 販売・接客、事務
- 雇用形態
-
フルタイム
募集要項
- 仕事の内容
- As a Customer Service Representative with the Life Insurance Company, you’ll be the point of contact for our customers and be empowered to deliver an exceptional experience to those looking for help, guidance, and support.
You’ll help them make informed decisions about their policies by answering their questions, resolving issues and helping to provide the requirements to execute their requests.
You will strive to compassionately interact with all customers to enhance the customer service delivery and experience that aligns with the company's mission of servicing our customers with exemplary service.
Essential Functions
・Serve as Individual Life's frontline of communication to internal/external customers and sales agents.
・Respond to incoming requests/inquiries accurately, without transfer or call back.
・Perform basic processing for policy-related transactions.
・Create, analyze, understand and communicate life insurance illustrations.
・Research and respond to errors, delays and discrepancies.
・When required, translate between the IL Department and customers, to and from English and Japanese.
・Acquire and maintain a comprehensive knowledge of all life and annuity products and be able to convey this information in all forms of
communications.
・Maintain a working knowledge of the policy administration systems and other system applications necessary to execute, process and
respond to customer inquiries and transactions.
etc.
Performs other duties as assigned
- 応募資格
- Associate’s degree.
One (1) year customer service experience. Insurance/financial-services experience preferred. Experience in a call-center environment desired or an ability to handle a high volume of calls and service requests in a fast-paced environment.
Attainment of the State of Hawaii Life Insurance License within three months from date of hire.
Bilingual in Japanese and English（ reading, writing and verbally)
Desire and initiative to learn about insurance and financial service concepts: product features, financial, insurance, taxes, and estate planning.
Basic math skills.
PC Skills (Microsoft Office suite (Word, Outlook,Excel, OneNote, Teams).
Must be able to maintain a high standard of productivity, efficiency and accuracy while working under pressure.
etc
- 勤務エリア
-
オアフ島 >
アラモアナ
- 就労ビザサポート
- 無
- 就労期間
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長期
- 勤務日
- Monday-Friday
- 勤務時間
- 8:00-17:00
- ベネフィット
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健康保険
401K
その他
- 連絡先
- 📞(808)521-4300 or 📧JOBS@aphawaii.com
企業情報
- 募集企業名
- アライアンスパーソネル
- ホームページ
- https://www.aphawaii.com/
- 業種
- その他
- 企業紹介
- アライアンスパーソネルはホノルルダウンタウンにある人材派遣会社です。20年以上の実績でローカルや日系企業との繋がりが強く、企業が一般求人広告に載せない仕事も積極的に紹介しています。希望や経験を活かし、ライフスタイルに合った仕事探しができます。派遣登録や相談は一切無料。登録スタッフと派遣先企業を結ぶマッチメーカーとして絶大な信頼を得ているアライアンスパーソネルへお気軽にご相談ください。
